Spring cleaning is just not my thing!!!!!

i dislikes Sundays at Sushi King!!!!
there is just an overflowing of customers!!!!
it just seems that there is no other place to eat except Sushi King.....

Gosh, i just wasn't in a good mood to serve people today.....
upon arrival at the outlet about 2pm, people was already lining up outside.....
looking at the extreme crowd doesn't bring up my spirit at all!!!!
although it means good business....which is non of my business( okay, i'm getting overboard)
it just makes our life miserable!!!!!
sometimes, i just wonder why did i choose such a "hard" job rather than a boring but easy one such as sales....
i can't believe that i'm actually getting frustrated easily by some antics of customers especially when we are super busy.....

- refill o'cha : customers just like to have their glass refilled almost every 15minutes( and i mean the same customer again and again)....doing the thumbs down signal and waving to us really pissed me off especially when we are so busy with other stuff( if i'm free, then it's okay lar...) One customer even requested to have the refill tea-pot placed on his table so that he won't have to signal us to refill his cup frequently( does he think that this place is his house?!)
at times, i really wanted to scream at them that green tea ia already free-of-charge, can't you be more contented and understand that we are really too busy to keep refilling your cup??!! GET A LIFE!!!!!

hush......okay,okay,
i know i'm exploding....
but customers of Sushi King(if you ever read this post), no matter how frustrated i'm, i'll always treat all of you with a BIG SMILE =)
because for us in the service line.......
CUSTOMER IS ALWAYS OUR PRIORITY!!!!!

Anyway,one particular customer almost made me cry....really.....
he was very demanding until the extend that i really don't know what to do, what to speak....
luckily, ah hong came over and explained to him....
that made him satisfied...
but,after that, he still criticized me openly(in front of me and Hong)
so, Ah Hong actually apologized to him and explained that i was still a trainee....
so, what did i do??
i said sorry and went into the kitchen....
took a deep breadth and came out again....with a smile on my face....
i was really hurt.....
really hurt......
took a great effort to stop tears from flowing out of my eyes....
no matter what, i still couldn't put on a sour face right??
and guess what??
i still have to attend to the same customer again later...

moving on, spring cleaning was a total disaster for me!!!!
my job was to scrub the cushion lining and sides of the bench.....
that was really a superb tiring job!!!!
gosh!!!i was practically cursing Ah Hong to fall from the ladder since he was the one responsible for planning the chores.....
Pui Jin was equally unlucky too....
she had to do a two person job since her partner did not turned up....=(
i was even planning to ask my dad for help!!!!
......job ended around 12am.....
and i'm actually blogging after my bath...
gonna get some sleep now....

First day of promotion

"Fresh Scallop and Prosperous Yee Sang"
So, that the theme of Sushi King's new year promotion.....
my shift was from 9-6 today
so, the day started with a short briefing from our manager....
as expected, all of the service crew was told to try our best and promote our BIG YEE SANG....
there's even target: that is to sell 4 big yee sang and 14 mini ones...
lol....basically,my entire conversation with customers was something like this:
-Good ???, may i take the order for your beverage now?(show menu)
-okay, so"repeat order"
-i would like to introduce you to the Sushi King's latest promotion....we have......this promotion will only last until the 10th of feb........
-take a look at our promotion items and menu while i serve you your drinks.....

Gosh!!!trying to convince customers is never an easy job!!!!
anyway, i'm very glad to be able to sell out 2 big yee sang and about 7 small ones after much effort ....(yea, that's a great achievement for me ^^)

anyway, was informed that all of us are supposed to do spring cleaning tomorrow......gotta stay till 12...=(
got a bad feeling bout that.......
gonna be super tired, super hungry,super frustrating.......=.=||||

A better day.....

Second day of work was equally tiring.....
but, i think I'm adapting already....
haha, one good thing about working i sushi king is that i get to eat free sushi at the end of the day=)
although it might not be that fresh( since it has been going on the kaiten belt for the whole day), but i still get to eat expensive one's for free!!!
haha, free stuff taste the BEST!!
Anyway, i was quite shock when Nurul(our asst manager) told me to throw the extras( when nobody wanted to eat anymore) into the waste basket!!!
I was totally shock!! isn't that serious wastage of food???
Anyway, i think it's the company's policy lar....although i really wanted to tapau the extra..... i did not have the courage to ask yet.....
eh, i'm a newbie and the seniors aren't even doing so....so, of course i won't take the risk of being scolded right??
My closing job was to sweep, which i think is an easier job compared to moping.....
haha, hope to have a better working day today!!!

FIRST day of work at SUSHI KING

well, i was kinda nervous when i stepped into sushi king 15min before 2pm for my first day of work......
haha, this was the first time in history that i was actually there without any intention to eat....
the manager,Siew Yee gave me a set of uniform to put on which includes a top, a head scarf and an apron. Gosh, i was actually so clumsy that i did not know how to put on the apron and scarf correctly!!!!!
then, Ah Hong( i think that's he's name....)came over to give me some lessons on how to wash my hands the correct way( there is actually 7 steps). By the way, the washing of glasses,sauce plates, spoons is actually a part of the service crew's job. So, i ended up standing in the kitchen washing non-stop for nearly 2 hours!! gosh, i was so afraid that i'm gonna have to do this the whole day!!!
then, i went for my break at 4.30pm. That's the time i took my dinner anyway......
Thank god when i came back from my break, Hong started to teach me the most IMPORTANT part of our job.......handling customer.......
SO, this is how it works lar....
First, when customer comes in, we say "Iraishaimase" which means welcome in Japanese.
Then, we lead them to their table and try our best to recommend drinks that actually cost something(not green tea of course, since it's FOC...)
Later, we serve them their drinks, take order of food, place order, serve food, and at last end bill....
of course, we must also always be alert to refill o'cha(green tea).....
However, since i'm a newbie, i wasn't allowed to take order yet.....
so, i did practically everything except taking orders lar....duh?!
Later at night, bout 10something, we have to do closing....in which, i was assigned to mop the whole outlet alone( according to the other staff there, this was always given to those new workers.....bullying huh?)
OMG, the skin on my thumb was actually forced to peel off due to friction with the mop stick!!!!
so, at the end of the day, what was my thoughts??
my whole body was aching, my feet hurts like HELL( what did i expect since i was standing and walking for 8 hours?), and i really missed my BED.......
I was really very very tired!!! Seems that all the energy in my body has been drained off!!!!
the worst part is that i had a hard time sleeping because the pain and sore of my feet was killing me even when i'm lying on my bed!!!!!!
the conclusion is, yesterday was definitely on of the worst day of my life......

Anyway, MERRY X'MAS everybody......
and i'm gonna spend my Christmas in SUSHI KING.....=(